Game88 takes every member's privacy seriously. This Policy clearly explains what information we collect, how it is used, and the measures we take to keep your data safe and under control at all times.
Six core principles that shape game88's approach to protecting the privacy and personal data of every Malaysian player.
All your personal data and financial transactions are transmitted via 256-bit SSL encrypted channels — the same security standard used by major banking institutions in Malaysia.
Game88 has never sold, rented, or transferred your personal data to any third party for marketing or commercial purposes without your consent.
You have the right to access, amend, or request deletion of your personal data at any time through game88's support team, available 24/7.
All data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls — only authorised personnel can process it.
We only use your data for purposes explicitly stated in this policy. No data is used for any other purpose without prior notice and your consent.
Game88's data handling practices comply with internationally recognised data protection standards, ensuring your data is managed to the highest industry benchmarks.
This Privacy Policy ("Policy") describes how game88 ("we", "Platform", "game88.vu") collects, uses, stores, and protects your personal information when you use our online gaming platform. This Policy applies to all game88 platform users, including visitors, registered players, and any party interacting with our services.
We are committed to ensuring your privacy is respected and protected at all times. By registering or continuing to use the game88 platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to arrange closure of your account.
Game88 collects your personal information through several channels, including the registration process, platform usage, and interactions with our support team. Below is a summary of the types of data collected:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number | Account communications, notifications, customer support |
| Financial Information | Bank account number, e-wallet name, transaction records | Deposit and withdrawal processing, and fraud prevention |
| Technical Data | IP address, device type, web browser, general location | Account security, suspicious activity detection |
| Usage Data | Game history, betting records, login timestamps | Experience personalisation, platform analytics, internal audits |
This includes information you provide when registering an account, submitting KYC documents, communicating with customer support, or completing feedback forms. We do not collect information beyond what is required for platform operations.
When you use the game88 platform, our systems automatically record certain technical data such as your IP address, device type, operating system, and usage patterns. This data is used solely for security and platform improvement purposes, and not to personally identify you to any external party.
Game88 uses your personal information only for legitimate, explicitly stated purposes. We will not use your data for any other purpose without prior notice and your consent. The following are the primary purposes for data use:
Game88 firmly upholds the principle that your personal data belongs to you. We do not sell or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information:
We work with a number of third-party service providers that assist us in operating the platform, including payment processors, cloud service providers, and identity verification systems. All such providers are bound by strict confidentiality agreements and are only permitted to process your data to the extent necessary for their specific tasks.
Game88 will disclose your personal information to authorities only when required by law, court order, or an official request from a law enforcement agency. In such cases, we will notify you in advance where permitted by law.
Should game88 be involved in any merger, acquisition, or asset sale, user data may be transferred as part of that transaction. We will notify users before data is transferred and a different privacy policy takes effect.
The game88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and understand how players interact with our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. Analytics and preference cookies can be turned off without impacting basic platform use.
Protecting your personal data is a top priority at game88. We implement multiple layers of technical and organisational safeguards to keep your data secure from unauthorised access, modification, or disclosure.
As a game88 platform user, you have the following rights regarding your personal data. You may submit a request to exercise any of these rights through our customer support:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in our records.
You may request deletion of your personal data, subject to any legal obligations binding upon us.
You have the right to object to the processing of your personal data for specific purposes, such as direct marketing.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
We will process your request within 30 business days. For complex requests, we may require additional time and will notify you accordingly.
Game88 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by law. The following are our data retention guidelines:
Once the designated retention period has ended, your data will be securely deleted or anonymised using industry-recognised methods.
The game88 platform may contain links to third-party services such as payment providers or game providers. When you click those links or use third-party services integrated with our platform, your data may be processed by those entities in accordance with their own privacy policies.
Game88 is not responsible for the privacy practices of third parties that are not under our direct control. We encourage you to read and understand the privacy policy of any third-party service before sharing your personal information with them.
Game88 is a gaming platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data of underage children has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that their child has registered an account on game88 are asked to contact us immediately.
Game88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. The latest version of this Policy is always available on this page with the update date clearly indicated.
For significant changes, we will notify you via in-platform notification or email at least 14 days before the changes take effect. Your continued use of the platform after the effective date constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our dedicated privacy team through the following channels:
We take every privacy-related inquiry and complaint seriously. All privacy communications are handled in strict confidence and will be processed by authorised personnel only.